Privacy Statement

For EFCC, respecting and protecting your personal data is a commitment.

This Privacy Statement describes the personal data that EFCC collects about you, how it uses and protects your personal data, and the options you have regarding how you use that data, in accordance with the EC General Data Protection Regulation. 679/2016.

By providing your personal information, you accept our Privacy Statement and consent to our collection, use and disclosure of your personal information in the manner described in this Privacy Statement. If you do not agree with this statement, please do not provide us with your personal information. This Statement is incorporated and forms part of the Terms and Conditions governing the use of this Website in general.

Personal Data we collect

  1. Name/Company name. We collect the names (surname, surname) and the surnames of our customers as well as the names of the contact persons of our customers when they express interest in our services
  2. Email address. We collect the emails of our customers and the contact persons of our customers when they express their interest in our services.
  3. Postal address. We collect the home or headquarters address of our customers for invoicing purposes.
  4. Other contact details. We collect other contact information, such as the telephone number of our customers or the contact persons of our customers in order to provide our services better and faster.
  5. Pricing details. We collect the data of our customers that are necessary for the invoicing of our services, such as the AFM and the Tax Office
  6. We strive to minimize the risk of your rights and freedoms by not collecting sensitive personal data concerning you.

Personal data is any information that concerns a specific natural person or person, whose identity can be verified (such as name, identity number, home address, etc.). In particular, data relating to health, nationality, political opinion, religion, sexual orientation, financial status or information relating to any offenses or criminal convictions constitute a specific category of data and belong to “sensitive personal data”.

How We Collect Personal Data

We collect your personal data when you express your interest in our services and contact us (eg via our site information form, by phone or via email), when we enter into a contractual relationship for the provision of our services. We do not share your personal data with anyone, we only share it with third parties who facilitate the provision of our services to you.

Why do we collect your personal data?

We use your personal data for the following purposes:

  1. And Quality of our customers. To be able to provide the best possible services.
  2. For accounting and tax purposes, as part of our legal obligation.

Respecting your privacy, we assure you that your personal data will not be used for purposes other than those described in this Privacy Statement. Unless, of course, we obtain your prior consent or unless required to do so by law. In some cases the processing of your personal data is necessary for the purposes of our compliance with national and/or European legislation.

Retention time of your personal data

We retain your personal data for the duration of our transaction. We retain the personal data of our customers for at least fifteen (15) years in order to be able to fulfill our obligation to maintain accurate records for tax or other administrative authorities.

For more information on where and for how long your personal data is kept, please contact the e-mail address:

Precautions and Confidentiality of information

When you provide us with your personal information, we take all necessary steps to ensure that it is kept secure. In order to protect your personal data, we take physical, technical and organizational protection measures to protect and safeguard your personal data from unauthorized access, modification, disclosure or destruction. We have created various levels of security measures such as surveillance cameras with loggers, alarms, password checks, network security checks, emergency management etc.

All employees, as well as external partners under contract, have signed a Confidentiality Statement and have a legal obligation to protect your sensitive personal data in accordance with our guidelines and policy. All our staff have received clear instructions and specialized training on the handling of confidential personal information and data.

Contact Information of the Processor for the Protection of Personal Data:

To make suggestions, objections or complaints about the processing of your personal data, you can contact the Company’s Head of Processing. If incorrect information is stored – despite all our efforts to maintain correct and up-to-date data – we will correct it at your request.

Details of Data Processing Officer: Efstathiou Thanasis
E– Mail:
Address: Skra 1-3, 17673, Kallithea, Athens

When and how we pass on your personal data to others

As part of our activities, companies of our interests may also have access to your personal data. We may share relevant information about you with other organizations acting on our behalf and processing your personal data in accordance with the instructions they receive from us and in full compliance with this privacy policy, data protection laws and any other appropriate confidentiality measures and security. The organizations or individuals to whom information is disclosed are our companies’ Information Systems Support Companies, courier couriers, judicial and prosecutorial authorities, lawyers. We will not exploit or transmit your information to third parties outside our company without your consent. However, there are times when we may need to disclose your information without your consent. This will only happen when we are legally obliged to do so or when the law requires us to do so in such a way as to protect you or others. Such cases include when a formal court or prosecutor’s decision has been issued or when sharing information with the police can prevent any criminal act. When we have to safeguard the legal interests of our company (eg collection of our claims through third parties, such as lawyers.

Your rights

You have the right to request access to your personal data, which we process. In addition, you have the following rights:

  1. Right to restrict the processing or objection to the processing of your personal data.
  2. Right (conditional) to receive your personal data for use anywhere else.
  3. In cases where we process your personal data based on your consent, this does not affect the legality of the processing for the period prior to the withdrawal of your consent.

Finally, you have the right to file a complaint to the competent Greek independent authority, which is the Personal Data Protection Authority (

Transfer of personal data outside the EU

The personal data we collect from you is not transmitted or processed outside the European Union.

Automatic collection of Personal Data

IP addresses

An IP address is a number assigned to your computer each time you access the Internet. Computers and servers are allowed to recognize and communicate with each other. The IP addresses from which visitors appear to come may be recorded for information technology and systems diagnostic security reasons. These data may also be used in aggregated form to an analysis of the trends and the performance site .


EFCC uses optional cookies on its website. The cookies are text files that we place in the browser files of your computer when you visit the site to us. The cookies may be stored on your computer’s hard drive. The data we collect using cookies is not personal data. You can opt out of our cookies at any time if your browser allows it, but in this case, some elements of our websites may not work properly for you. We do not allow third parties to place cookies on our website.

We use the optional cookies only with your consent. When you first access our website , a banner will appear asking you to give us your consent to the use of optional cookies .

Of course you can use our website without installing cookies . In your browser, you can restrict or disable the use of cookies at any time . However, this may limit the functionality or adversely affect the usability of our site . You may at any time disagree with the use of the optional cookies using the relevant option.

Release Information – Changes and Updates

This Statement was last updated on April 16, 2021. We reserve the right to modify and update this Statement at any time, for any reason, without notice to you, except for the posting of the Updated Statement on our website ( We may send periodic emails to remind you of changes and updates to this Statement but our website should be checked frequently to keep you informed of your current and current Privacy Statement.

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